International Travel with Apple and Verizon Wireless

international travel phone thumbnail

Before traveling to Peru, we needed to know our calling options and how it works with Apple and Verizon Wireless. We knew we wouldn't have access while we were in the Amazon but maybe during backpacking? 

We needed something short term and found it with Verizon Wireless called: TravelPass.

TravelPassSM

With TravelPass your wireless plan travels just like you do. If you want to use your phone like you do at home with unlimited calling and texting along with 4G LTE data, TravelPass is for you. You’ll only be charged on the days you use calls, send texts or use data on your device abroad. And so there’s no need to remove it when you get home.

To add TravelPass, text Travel to 4004 or click here.
Our Cost for a Peru Travel Pass is:

Peru$10 per day

What is TravelPass?

TravelPass lets you use your domestic talk, text and data allowances while traveling outside the US in more than 185 countries for a low daily rate. Visit the TravelPass countries page for more information.

TravelPass:

  • Pay a flat rate for a 24-hour session rather than per minute, message or MB
  • Daily charge only applies on days you use your service outside of the US, Puerto Rico and US Virgin Islands
  • Daily rate is $5/day in Mexico and Canada* and $10/day in other TravelPass countries**
  • Use your minutes, messages and data allowances from your domestic plan
  • High speed data applies for the first 0.5 GB/day with 2G reduced speeds thereafter

How do I add an international travel plan to my device?

Visit our Trip Planner page first for help picking the right plan for your travel needs.

To add an international plan:

Online:

  1. Sign in to the International Usage and Services page in My Verizon.
  2. Select your device.
  3. Tap or click Manage my international plan under Plan information.
  4. Review your current plan, then tap or click Looking to manage international plans?
  5. Under Traveling outside the US, tap or click Manage plans.
  6. Select the international plan and any available options to be added to your device.
    Note: If you have multiple devices on your account, you'll see a separate dropdown for each device. Use these dropdowns to select unique options for each device.
  7. Tap or click Continue to the Next Step.
  8. Follow the onscreen steps.

My Verizon app:

  1. Open the My Verizon app on your device to perform International Ready Check.
  2. Tap the 3 horizontal bars (Navigation Menu) in the upper-left corner of your screen.
  3. Tap Data Hub.
  4. Tap the International tab.
  5. Tap Manage Plans.
  6. Tap Add new plan.
  7. Tap A travel plan.
  8. Select your device, then tap Next.
  9. Enter your travel destination and cruise name, if applicable.
  10. If applicable, you'll be prompted to pick a plan and review the selection.
  11. Tap Next.
  12. Follow the onscreen prompts to verify your plan change, trip length and expected charges.

TravelPass Countries - here

TURN ROAMING ON

Make sure your device roaming settings are turned on. If they're off, you may not be able to use Verizon data or voice services internationally. To turn on roaming:
  • iOS: Go to Settings, Cellular, and turn on Voice and Data roaming.

How do I make a call while traveling internationally?

To call the US from abroad, enter "+", then "1" and the 10-digit phone number.

The international access code is "+".

To enter "+", press and hold "0" on your keypad until the "+" appears on your screen.

If I have a technical problem, how do I get help?

Call the International Support Team to get help while traveling:

  • Inside the United States: (800) 711-8300
  • Outside the United States: Enter the exit code for the country you're in (e.g. from Europe, enter + from your mobile phone) then enter (908) 559-4899

If your device is lost, stolen or broken or you experience a device issue while you're traveling outside the US, reach our International Support Team from any landline phone:

  1. Enter your country's toll-free number.
  2. Enter your 10-digit mobile number when prompted by the International Travel Hotline.

If a toll-free number isn't available for the country you're in, please call (908) 559-4899 (toll charges will apply).

I hope this information will help with your international travel with Apple and Verizon Wireless. We'll let you know what we think of TravelPass once we're back from Peru! Safe Travels!

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